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4. YOUR
WEBSITE HAS COPYRIGHT ON THE IMAGES. WHAT
DOES THAT MEAN?
4.1
Copyright infringement is a serious offense.
Intellectual Property Notice
Agape Banners © Copyright
1997-2008. All Rights Reserved. All product
images on the Agape Banner website were
designed by and are the sole property of
Agape Banners.
The materials on this site are
copyright-protected. Copyright is the legal
protection artists are granted by the
International Berne Convention. An artist
holds these rights for their lifetime plus 50
years.
Agape Banners reserves all
rights to its copyrighted materials which
cannot be copied or reproduced in any way,
including but not limited to photocopy,
e-mail, fax or printing without explicit
written permission from Agape Banners.
Any printed or electronic
listing data, or any other information
obtained from Agape Banners, constitute
copyrighted and proprietary information of
Agape Banners or any third party from whom
Agape Banners has permission to display such
information on the Agape Banners site.
It is our policy to actively
prosecute anyone who infringes on our
intellectual property and copyright.
If you become aware of anyone or any entity
who you think is copying or reproducing or
selling our intellectual property and
copyrighted material, please let us know, in
confidence.
It is out policy to protect
our intellectual property and copyrighted
material and prosecute those who do not
respect it. All violations will be prosecuted
to the fullest extent of the law.
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5. CAN I
PLACE MY ORDER BY PHONE?
5.1 Absolutely!
You may contact us Toll Free at:
1-888-681-2466 or email us GET
A QUOTE
with your order
requirements. Don't forget to specify style,
color, quantities and detail specifications.
We will respond back to you with an email
written quote, or by phone if you include
your phone number. So that we get your banner
just as you would like it, please be careful
to ensure the accuracy of the information
provided (correct spelling, capitalization
& punctuation, color, layout, fonts,
logos and any other relevant information).
Your item will be customized using the
information you provide. Banner must be paid
in full for custom orders before work can
begin. Before placing your
order, please make sure your personalized
order is complete and without errors. All
orders are processed as they are received. We
are not responsible for any incorrect sizes,
names, web addresses, e-mail addresses or
words. Once an order has been
personalized, it can not be returned due that
the banner/banners are a customized design
from the client. All major credit
cards are accepted over the phone.
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6. AM I
REQUIRED TO SIGN A CONTRACT?
6.1 No, you
are not required to sign a contract we
diligently work out the details before start
all Banners. If there are any questions we
will contact you immediately.
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7. DO
YOU SHIP INTERNATIONAL ORDERS?
7.1 Yes, we
are happy to process international orders.
Because of varying shipping costs, please
call or email us when you are ready to place
your order.
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8. WHAT
FORMS OF PAYMENT DO YOU ACCEPT?
8.1 Deposits
and payments can be made by check or money
orders via US Mail to our office address.
All major credit cards, debit cards, and bank
transfer transactions are processed online
through Paypal. Paypal does use SSL
encryption.
Also all
major credit cards are accepted over the
phone.
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9. CAN
I ORDER A SPECIAL SIZE BANNER?
9.1 We are
not distributors of "stock
inventory". ALL of our items are custom
made. If you need a banner with special
dimensions, you've come to the right place!
We are here to provide you with the product
you need!
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10. WILL I GET
A PROOF OF MY BANNER?
10.1 We will
either email (or provide with you with an
online link) a proof (color picture) for you
to approve before going into production
and/or construction. We will need you to
reply back your confirmation before we
proceed further.
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11. WHAT
IF I DON'T LIKE THE DESIGN ON THE PROOF YOU
SEND?
11.1 We're
happy to take suggestions on changes and
revise your proof to make you satisfied.
Significant alterations may require art
charges.
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12. HOW DO I
KNOW WHEN MY BANNER HAS SHIPPED AND AND CAN I
TRACK IT?
12.1 When
the shipping company picks up your banner, we
will email you a tracking number and
estimated delivery day.
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13. DO
YOU MAKE DOUBLE SIDED BANNERS?
13.1 Yes, we
are highly skilled in designing double sided
banners!
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14. WHAT
IS YOUR PRIVACY POLICY?
14.1 You may
view our Privacy Policy here.
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15. CAN
YOU TRANSLATE A BANNER INTO ANOTHER LANGUAGE?
15.1 . Yes,
we can translate into another language but we
will not use ungodly content
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16. HOW
DO I GET MY LOGO TO YOU?
16.1
You can send us your Logo via
email. Please use JPG format and notify us
that you are sending your Logo. We do not
open attachments from solicitors.
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17. DO
YOU SHIP PRODUCTS OVERNIGHT?
17.1 Yes, we
can ship your banner overnight for additional
shipping cost.
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18. I HAVE
OTHER DESIGNS I WOULD LIKE ADDED IN MY
BANNER. CAN THIS BE DONE?
18.1 Contact
use immediately and if the progress allows we
may be able to add to the banner. There will
be an additional cost.
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19. HOW DO WE
CONTACT AGAPE BANNERS?
19.1 You may
contact us -
Toll Free at:
1-888-681-2466
(Customers Only, No Solicitation)
Or by US Mail at:
Agape Banners
P O Box 5274
Victoria, Texas 77903
20. IS A DEPOSIT or
PAYMENT REQUIRED?
20.1 All
Custom Made Banners are required to be paid
in full prior to beginning the project. For
orders with numerous banners involved a 75%
Deposit is Required. The remainder 25% is due
upon completion before shipping
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21. CAN I TAKE
YOUR DESIGNS TO ANOTHER COMPANY AND HAVE THEM
REPRODUCED?
21.1 Agape
Banners reserves all rights to its
copyrighted materials. Our designs or any
material displayed cannot be copied or
reproduced in any way, including but not
limited to photocopy, e-mail, fax, and or
printing without explicit written permission
from Agape Banners. Any reproduction, printed
or electronic real estate listing data, or
any other information obtained from Agape
Banners, constitute copyrighted and
proprietary information of Agape Banners or
any third party from whom Agape Banners has
permission to display such information on
Agape Banners' site. Please report any abuse
regarding our copyright to: info@agapebanners.com
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